Privacy Policy for Vanilla Sugar Face & Body

Vanilla Sugar Face & Body (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

We may collect the following types of information from you:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through our payment provider)

Non-Personal Information:

  • Browser type and version

  • Device type

  • IP address

  • Pages you view on our site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send appointment reminders, confirmations, and updates

  • Respond to your questions or customer service requests

  • Improve our website, services, and customer experience

  • Send occasional promotional emails or texts (if you’ve opted in)

  • Comply with legal obligations

3. How We Protect Your Information

We take your privacy seriously. Your information is stored on secure servers, and sensitive data like payment information is encrypted. Only authorized staff and service providers have access to your information for legitimate business purposes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service providers (e.g., payment processors, shipping companies, booking software like Vagaro)

  • Legal authorities if required by law or to protect our rights

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

  • Keep our site running smoothly

  • Understand how visitors use our site

  • Personalize your experience

You can disable cookies through your browser settings, but some parts of our site may not function properly without them.

6. Your Choices

  • Email/Text Marketing: You can unsubscribe from our emails at any time by clicking “unsubscribe” at the bottom of any marketing email. For text messages, reply “STOP” to opt out.

  • Access & Update: You can request to see or update the personal information we have about you by contacting us.

7. Third-Party Links

Our website may contain links to other sites (such as Instagram, Facebook, or product suppliers). We’re not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” at the top of the page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

Vanilla Sugar Face & Body
📍 7930 N University St. Peoria, IL 61615
📧 info@vanillasugarfaceandbody.com
📞 309-219-1140