Terms & Conditions for Vanilla Sugar Face & Body

Welcome to Vanilla Sugar Face & Body’s website (“we,” “our,” “us”). By using our website, booking a service, or purchasing a product, you agree to these Terms & Conditions. Please read them carefully.

1. General Use of Our Website

  • Our website is intended for personal, non-commercial use.

  • You agree not to misuse our site (e.g., hacking, spreading malware, or unauthorized use of content).

  • We reserve the right to update or change these Terms at any time, and continued use of the site means you accept those changes.

2. Booking Appointments

  • Appointments can be booked online, by phone, or in person.

  • You are responsible for providing accurate contact information when booking.

  • Cancellations & No-Shows: We kindly request at least 24 hours’ notice for cancellations. No-shows may incur a fee (for example, a $50 fee for certain services like laser treatments or injectables).

3. Services & Products

  • All services and products are offered based on availability and may change without notice.

  • Prices for services and products are subject to change at any time.

  • We strive for accuracy, but occasional errors in pricing or descriptions may occur. We reserve the right to correct those errors and cancel/refund orders when necessary.

4. Payments

  • Payment is due at the time of service or purchase.

  • We accept major credit cards, debit cards, and other listed payment methods.

  • All sales are final on skincare, body products, and gift cards for hygiene and safety reasons.

5. Gift Cards & Promotions

  • Gift cards are non-refundable and cannot be exchanged for cash.

  • Promotional offers (discounts, specials, etc.) may have specific expiration dates and conditions.

  • We reserve the right to modify or discontinue promotions at any time.

6. Intellectual Property

  • All website content (logos, photos, text, videos) belongs to Vanilla Sugar Face & Body or our content partners.

  • You may not copy, reproduce, or distribute our content without written permission.

7. Liability Disclaimer

  • Our services are provided by licensed professionals, but individual results may vary.

  • We are not responsible for any allergic reactions or outcomes caused by failure to disclose medical conditions, medications, or skin sensitivities.

  • To the fullest extent permitted by law, Vanilla Sugar Face & Body will not be liable for indirect, incidental, or consequential damages from using our services or products.

8. Health & Safety

  • Clients must disclose any allergies, medical conditions, or medications before receiving services.

  • We reserve the right to refuse service if it is unsafe for you or our staff.

9. Third-Party Links

  • Our site may contain links to third-party websites (e.g., Instagram, Facebook, product vendors). We’re not responsible for the content or privacy practices of those sites.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, and any disputes will be handled in Peoria County, Illinois.

11. Refund & Return Policy

  • Services: Payments for services are non-refundable. If you are unhappy with your treatment, please let us know immediately so we can address your concerns or offer a corrective service.

  • Products: For hygiene and safety reasons, all skincare, body products, and beauty tools are final sale and cannot be returned or exchanged once opened.

  • Defective or Damaged Products: If you receive a product that is damaged or defective, please contact us within 7 days of purchase for a replacement or store credit.

  • Gift Cards & Memberships: All gift cards and memberships are non-refundable and cannot be redeemed for cash.

12. Contact Us

For questions about these Terms & Conditions, contact:

Vanilla Sugar Face & Body
📍 7930 N University St. Peoria, IL 61615
📧 info@vanillasugarfaceandbody.com
📞 309-219-11410